Refund and Returns Policy

Effective Date: October 8, 2024

At Bespoke Jewelry Design, customer satisfaction is our priority. If you are not satisfied with your skateboard purchase, our return and refund policy is as follows:

1. Return Eligibility

• You can return items within 30 days of receiving your order.
• Products must be in unused condition, in their original packaging, and include proof of purchase.

2. Refund Process

Once we receive and inspect your returned item, we will notify you of the refund approval. Approved refunds will be processed within 7-10 business days and credited to your original payment method.

3. Non-Refundable Items

• Sale or clearance items.
• Gift cards and promotional products.

4. Return Shipping

You are responsible for return shipping costs unless the item was defective or incorrect. We recommend using a trackable shipping service to ensure safe delivery.